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Our wigs are made of 100% virgin human hair with quality. We offer two types of wigs: Indian virgin hair and Brazilian virgin hair.

Indian virgin hair is the softest on the market, feeling silky and smooth with light waves at the ends, similar to your own hair waves. It is ideal for those seeking lighter colors.

Brazilian virgin hair is the healthiest and best-quality hair, with a coarser but stronger texture. It has excellent hair fall and movement. This hair can be bleached to a snow blonde, meeting all your coloring needs.

For more information about our wig types, please contact our customer service.

The numbers express different area sizes of lace part of the wig. Hairvivi offers you 13×6 hd lace wigs, 13×4.5 hd lace wigs, lace closure wigs, full lace wigs, and T Part Wigs. What to be familiar with all types of wigs differences before you buy? Please tap here to learn more.

Measure Steps

Fake Scalp is a unique fibric comes with 3 different color options. It’s been sewed under the frontal lace part, so that you don’t need to wear a wig cap before install the wig. Fake scalp will blend with the skin without the aid of makeup, which ensures no clash with your skin tone while giving the illusion of a "scalp" appearance.

The wig length should be measured the wig hairs beginning at the roots. Curly or wavy wig hair should be pulled straight when measured from root to end. To find your ideal wig length by referring to our wig length chart.

When each hair strand is hand tied to the lace area of lace wig, there is a black knot after securing. Bleaching technique helps to make the knots invisible. Hairvivi wigs are not only clean bleached on the hairline parts, but also on all the frontal part, so that achive the free parting look.

We unfortunately are not able to take on custom orders at this time. However, you have opportunity to customize wig if you are our Diamond Heart. We provide free custom wigs twice a year for our Diamond Heart VIPs. For more details: https://www.hairvivi.com/pages/vip-points-policy

Hairvivi offers 100% human hair wigs with great volume so that the hair is super soft and shiny, and could be styled and colored as you want. More than that, Hairvivi is committed to making your wearing experience effortless, all our wigs come with the pre-made fake scalp, pre-plucked hairline, and clean knots; all you need to do is cut lace, put it on and go! With our unique wig-making tech, you can get the most realistic look. Get to know more about us.

Absolutely, your order can be changed or canceled for free within 12 hours after your purchase. Orders that have already been shipped are not allowed to change or cancel.

We provide worldwide free shipping (except for EU countries) for all the wig orders. Not only do we offer free shipping, but we also provide free Return & Exchange services.

We will process your order immediately after you placed. For most wigs, we usually ship it out within 48 hours, and part of wigs may need extra time that are stated with the exact custom days on the product page.

It normally takes 3-5 business days to reach you.

We ship it by DHL & FedEx.

We can ship worldwide except for Ascension Island, Brazil, Egypt, India, Russia, Tristan da Cunha, because of the high value taxes.

Po.Box, Military addresses (APO, FPO) cannot be delivered. Please leave a physical address for your order.

As soon as your order has been shipped, we will send you an email about the tracking information for your package and you can track it here.

We offer free return service in 30 days (only for wigs), make sure the excess lace is uncut, then send your order number and pictures of the wigs to our customer service: service@hairvivi.com. Our customer service team will assist you in the next step.

We provide free exchange service for all customers on the condition that the excess lace is uncut. Just contact our customer service: service@hairvivi.com to send your order number and pictures of the wigs. Our customer service team will assist you to the next step. Read more details: https://www.hairvivi.com/pages/exchange-return

1. If you paid with Paypal, then it will be refunded immediately.

2. If you paid with credit card or debit card, then it’s usually refunded in 2-7 business days, the exact time depends on your bank, different bank has different process time.

3. And if you paid with Afterpay, the refund process time is about 1-2 weeks.